Learning Technology Specialist in Northlake, IL (Corporate Market Support) at Empire Today

Date Posted: 10/18/2019

Opportunity Snapshot

Opportunity Description

About EMPIRE TODAY®

Empire Today has been a leading provider of installed home improvements for 60 years. Empire offers the largest in-stock selection of flooring in the United States. Convenience, quality, and selection make Empire stand out.  With Empire Today, homeowners and business customers can get quality Carpet, Hardwood, Laminate, Tile, Vinyl Flooring, and Window Treatments from top brands they know and trust. And because Empire warehouses thousands of products, customers can get the right product, professionally installed when they need it, as soon as the next day.

Empire was founded in 1959 and provides service to more than 70 metropolitan areas in the United States. With more than three million satisfied customers, Empire Today is dedicated to its mission of Making Beautiful New Floors Easy.

Business Area

Empire Today’s Human Resources department is a critical component to meeting our business needs through managing our most valuable resources – our employees.  The essential functions of the department include recruiting, safety, employee relations, compensation, benefits, compliance, and training and development.

Responsibilities

The Learning Technology Specialist is responsible for the administration, operation, maintenance and support functions related to the proper functioning of our learning technology ecosystem of hardware and cloud software tools.

Duties and Responsibilities

  • Manage and maintain the quality of functioning of our ecosystem of learning tools including corporate learning management system (Bridge), performance and career management system (Bridge), knowledge bases (ScreenSteps), and teleconference and communication tools (Zoom, Skype, Teams).
  • Provide L&D staff with support in the design and development of course and program elements ensuring interoperability within our technology ecosystem.
  • Assist with the development and implementation of course and program standards as necessary.
  • Work closely with talent acquisition, ensuring new employees and business partners have access to learning systems, and those exiting have access rights removed.
  • Oversee the maintenance and distribution of learning technology hardware (tablets) to applicable users across the organization, working closely with IT.
  • Serve as point of contact for all learning technology related issues, providing user support in a prompt and positive manner to end users and L&D team.
  • Orient and train new users to the proper use and functioning of online learning tools and systems.
  • Create and maintain knowledge articles (job aids) for effective use of learning tech.
  • Define, develop, run and distribute training related standard reports, custom reports and dashboards on a regular and ad-hoc basis.
  • Other related duties as assigned

Qualifications

The successful candidate will possess:

  • High School diploma required. Associates/Bachelor’s or equivalent preferred.
  • Strong understanding of Microsoft Windows and learning technology systems (LMS, SCORM, teleconferencing).
  • Superior customer service skills.
  • Ability to set priorities and meet deadlines.
  • Must have high attention to detail.
  • Strong communication skills, both verbal and written.

Benefits

Employees are eligible for numerous benefits including:

  • Quick enrollment into our benefit plans.  Eligibility is first of the month following just two weeks of employment.
  • A premium 401K Investment Plan, with the company matching your amount invested dollar for dollar up to 4% with no vesting.  Find another Company that can beat that!
  • Medical Insurance with several plan options and a Health Savings Account to meet you and your family’s health needs.
  • Prescription Drug Coverage
  • Dental Insurance – Twice a year visits at no cost.
  • Vision Insurance with materials coverage
  • Flexible Spending Accounts for Medical & Dependent Care
  • Wellness Program – A best in class program offering substantial awards payable right on your paycheck
  • Basic Life Insurance and AD&D
  • Short Term Disability Coverage
  • Long Term Disability Coverage
  • Employee Assistance Program
  • Paid Holidays including Floating Holidays
  • Paid Time Off (PTO) that grows with years of service
  • Empire Perks – An employee discount purchasing program offering you great savings on the things you want.

The company conducts a background check and drug screen for all new hires. 

Empire Today is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

By Submitting your resume and application information, you authorize Empire Today to transmit and store your information in the Empire Today group companies’ world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

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