Inventory Control Specialist in Suwanee, GA at Empire Today

Date Posted: 11/14/2021

Opportunity Snapshot

Opportunity Description

Business Area

Empire Today s Market Operations team is an integral part of our company's business strategy and include local personnel managing warehouses, product receipt and distribution, customer service, full life cycle of customer orders, and installation management. This enables installers to deliver upon our commitment to our customers and support the success of Empire Today.

Position Summary

The Inventory Operations Specialist will perform a variety of duties to improve inventory accuracy, receiving, pick/pack/ship job quality and customer satisfaction through minimizing quality error to significantly improve customer satisfaction and financial performance.

Duties and Responsibilities

  • Analyzes inventory metrics using the required reports and develops and executes action plans to immediately improve accuracy and employee quality
  • Ensures timely maintenance and management of all inventory management processes such as:

    • Monthly cycle counts and daily cycle count audits
    • Bin cleanup such as: Aged Inventory / In Transit / Adjustment Corrections
    • Receiving new product correctly: physically and systematically, and resolving any 3 way match issues
    • Job pick/pack/ship quality issues and immediate resolution
    • Quarterly and Annual Physical Inventory Counts

  • Develops and leverages strong relationships with distribution centers and installation warehouses to:

    • Improve the accuracy of receipts, storage and processing
    • Decrease the average time to resolve inventory accuracy issues such as:

      • Reconciling inventory reports timely
      • Partnering with Market Support and Materials Management on vendor shipping errors or product quality issues

    • Immediately resolve any pick/pack/ship mistakes to quickly eliminate quality errors

  • Provides daily coaching to employees and weekly training on:

    • Process adherence to improve inventory accuracy
    • Issue resolution and the proper steps to correct system and physical counts

  • Partners with local leaders and Market Support to identify inventory inaccuracy trends, corrective action plans and training/follow up with new and existing employees
  • Ensures all sub-contractors are loaded in a safe, accurate and timely manner and provides immediate corrective action to improve order/inventory accuracy
  • Follows and reinforces all safety policies and supports a strong safety culture
  • Other duties as requested or assigned


The successful candidate will possess:

  • High School Diploma/GED required, Associates or bachelor s degree in Operations Management preferred
  • Computer skills (MS Word, Excel, Power Point, Outlook,)
  • Strong oral and written communication skills
  • Detail oriented
  • Excellent organization skills
  • Ability to multi-task; strong analytical skills
  • Ability to work independently; and ability to set priorities, solve problems and meet deadlines.
  • Self-starter, action oriented, problem resolution focused approach and personality
  • Ability to work a variety of shifts including weekends if necessary
  • Ability to operate a forklift, scissor lift and other equipment as necessary


Employees are eligible for numerous benefits including:

  • Quick enrollment into our benefit plans. Eligibility is first of the month following just two weeks of employment.
  • A premium 401K Investment Plan, with the company matching your amount invested dollar for dollar up to 4% with no vesting. Find another Company that can beat that!
  • Medical Insurance with several plan options and a Health Savings Account to meet you and your family s health needs.
  • Prescription Drug Coverage
  • Dental Insurance Twice a year visits at no cost.
  • Vision Insurance with materials coverage
  • Flexible Spending Accounts for Medical & Dependent Care
  • Wellness Program A best in class program offering substantial awards payable right on your paycheck
  • Basic Life Insurance and AD&D
  • Short Term Disability Coverage
  • Long Term Disability Coverage
  • Employee Assistance Program
  • Paid Holidays including Floating Holidays
  • Paid Time Off (PTO) that grows with years of service
  • Empire Perks An employee discount purchasing program offering you great savings on the things you want.

The company conducts a background check and drug screen for all new hires.


Empire Today has been a leading provider of installed home improvements for 60 years. Empire offers the largest in-stock selection of flooring in the United States. Convenience, quality, and selection make Empire stand out. With Empire Today, homeowners and business customers can get quality Carpet, Hardwood, Laminate, Tile, Vinyl Flooring, and Window Treatments from top brands they know and trust. And because Empire warehouses thousands of products, customers can get the right product, professionally installed when they need it, as soon as the next day.

Empire was founded in 1959 and provides service to more than 70 metropolitan areas in the United States. With more than three million satisfied customers, Empire Today is dedicated to its mission of Making Beautiful New Floors Easy.

Empire Today is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

By Submitting your resume and application information, you authorize Empire Today to transmit and store your information in the Empire Today group companies world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. By pressing apply and providing your telephone number and email address, you authorize Empire Today to contact you by email or telephone at the wireless or landline phone number provided using automated phone technology and/or text messaging. Message and data charges may apply. You may revoke consent at any time.