Cash Management Lead in Northlake, IL at Empire Today

Date Posted: 4/5/2021

Opportunity Snapshot

Opportunity Description

Business Area

Empire Today’s Finance/Accounting/Payroll/Tax teams supports the back office functions of the organization.  This includes payroll, cash management, cash collections, cash payment, tax, procurement and inventory.  This function is vital to the operation which supports the continued success of Empire Today.


The Cash Management Lead primarily oversees the workflow of Service Request (SR) and Accounts Receivable (A/R) Associates. The Cash Management Lead reports into the Cash Management Supervisor. This position supports Empire markets.  

  • In conjunction with the Supervisor and/or Manager, ensure the department’s policies and procedures are being following by team members.
  • Validate data integrity and information consistency in all systems.
  • General audit functions including developing analytical reporting using Microsoft D365 system.
  • Provide reporting and statistical information as requested by manager or supervisor.
  • Audit open balances and resolve with the Collectors.
  • Reviews cash management SR queue and delegates requests to SR Specialists.
  • Completes SR status spreadsheets and submits to A/R Manager.
  • Audits SR queues of each Specialist and ensures timely completion of SRs.
  • Ensures that all escalated issues have been resolved or channeled to the appropriate area/person.
  • Research billing errors and correct as necessary.
  • Support team members’ day to day functions and activities.
  • Training of new hires and ongoing training and development.
  • Backup all supervisory duties as necessary.
  • Perform other functions as necessary or as assigned.


The successful candidate will possess:

  • Associate degree preferred; High School Diploma / GED required.
  • Intermediate or above level of computer skills with an understanding of Microsoft Word, Excel, Outlook, and Access
  • Two to three years background in customer service or the accounts receivable area required.
  • Strong Collections
  • The ability to create, manipulate and utilize spreadsheets via Excel. 
  • Working knowledge of Siebel preferred.
  • A working knowledge of Microsoft Dynamics D365. 
  • High degree of organization, accuracy and attention to detail. Must be able to multi-task and work in a fast-paced environment.
  • Strong Analytical skills.


Employees are eligible for numerous benefits including:

  • Quick enrollment into our benefit plans.  Eligibility is first of the month following just two weeks of employment.
  • A premium 401K Investment Plan, with the company matching your amount invested dollar for dollar up to 4% with no vesting.  Find another Company that can beat that!
  • Medical Insurance with several plan options and a Health Savings Account to meet you and your family’s health needs.
  • Prescription Drug Coverage
  • Dental Insurance – Twice a year visits at no cost.
  • Vision Insurance with materials coverage
  • Flexible Spending Accounts for Medical & Dependent Care
  • Wellness Program – A best in class program offering substantial awards payable right on your paycheck
  • Basic Life Insurance and AD&D
  • Short Term Disability Coverage
  • Long Term Disability Coverage
  • Employee Assistance Program
  • Paid Holidays including Floating Holidays
  • Paid Time Off (PTO) that grows with years of service
  • Empire Perks – An employee discount purchasing program offering you great savings on the things you want.

The company conducts a background check and drug screen for all new hires. 


Empire Today has been a leading provider of installed home improvements for 60 years. Empire offers the largest in-stock selection of flooring in the United States. Convenience, quality, and selection make Empire stand out.  With Empire Today, homeowners and business customers can get quality Carpet, Hardwood, Laminate, Tile, Vinyl Flooring, and Window Treatments from top brands they know and trust. And because Empire warehouses thousands of products, customers can get the right product, professionally installed when they need it, as soon as the next day.

Empire was founded in 1959 and provides service to more than 70 metropolitan areas in the United States. With more than three million satisfied customers, Empire Today is dedicated to its mission of Making Beautiful New Floors Easy

Empire Today is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

By Submitting your resume and application information, you authorize Empire Today to transmit and store your information in the Empire Today group companies’ world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.  By pressing apply and providing your telephone number and email address, you authorize Empire Today to contact you by email or telephone at the wireless or landline phone number provided using automated phone technology and/or text messaging. Message and data charges may apply. You may revoke consent at any time.